Commerce & Certification · scenario
Certificate Delivery
Assessment → Review → Approval → Certificate → External Portal
IntermediateNeeds Verification
Overview
- Business problem
- Credentials must not be released automatically when proctoring evidence is unreviewed, yet manual delivery does not scale.
- Typical customer
- Certification bodies with an accreditation obligation and an audit trail requirement.
- Integration objective
- Gate issuance behind an explicit approval decision and deliver the artefact to the system the holder already uses.
- Systems involved
- Integration Lab
- Review queue
- Certificate service
- External portal
- Integration Lab capabilities used
- Result scoring
- Review workflow
- Certificate issuance
- Certificate retrieval
- Expected outcome
- Every issued certificate carries a recorded reviewer decision and a retrievable delivery event.
Workflow
The happy path, step by step.
- 01
Assessment completed
Integration Lab
Attempt scored against the passing score.
- 02
Pending proctoring review
Review queue
Evidence and flags presented to a reviewer.
- 03
Approved
Reviewer
Decision recorded immutably with identity and timestamp.
- 04
Certificate available
Certificate service
Artefact issued and event delivered.
Negative lifecycle events
How access is revoked, shortened or refused.
Rejected after review
Reviewer
No certificate is issued; the outcome and reason are returned to the source system.